Coastline Labs
Process Automation

Business process automation for trade and service businesses

The jobs are there. We take the repetitive admin off your plate so your team can get on with the work that pays.

You did not grow the business to spend your week on data entry

The busier you get, the more the back office fills up. Quotes to chase, jobs to schedule, invoices to raise, numbers to pull together for the end of the month. It all has to happen, and most of it lands on the people you can least afford to have buried in it.

We build automations that do the repetitive parts for you, using the tools you already run. Nothing gets re-keyed, nothing slips, and the hours come back to the work that actually moves the business forward.

What we build

What we build

Lead follow-up that never drops the ball

Every enquiry captured, sorted, and followed up automatically, so a busy week never costs you a job.

Quoting and paperwork off your plate

The repetitive parts of getting a quote or job pack out the door, handled in the background so you can say yes faster.

Scheduling and dispatch that keep up

Jobs, crews, and calendars talking to each other, so the right person is in the right place without the phone tag.

Reporting and invoicing without the month-end scramble

Numbers pulled together and invoices raised on time, every time, straight from the systems you already use.

How it works

Four steps, no black box.

01

Look

We spend time in the business and map where the hours actually go.

02

Prioritise

We pick the highest-impact automation first, so the first build pays for the rest.

03

Build and connect

We build it to fit your workflow and wire it into the tools you already run.

04

Prove and support

We measure the hours saved and stay on to tune it as you grow.

Proof

A multi-site flooring dealer was losing half a day to manual estimating. We built the system that does it in minutes.

Read the flooring takeoff story
Half a day → minutesEstimating time reclaimed
The stack

Built on the tools you already run

n8n
Claude
Xero
ServiceM8
Google Sheets
Twilio
Capsule CRM
Unleashed
Google Workspace
Resend
Cloudflare
GitHub
How engagements work

Simple to start, easy to scale.

No big upfront commitment. We earn the next step by making the last one pay off.
01

Start with an audit

We spend time in the business and hand back a plain report on what to fix first and what it is worth. Low commitment, high clarity.

02

Then a fixed-price build

We build the highest-impact piece for an agreed, fixed price. You know exactly what you are getting and what it costs before we start.

03

Then keep it running

An optional ongoing arrangement to monitor, tune, and extend the system as the business grows into it.

Every price conversation happens on a call, once we both know what you actually need.

Book a call
FAQ

Questions worth asking.

  • Usually not. Most of the value is in connecting what you already run so it works together. We only add something new when there is a real gap.

  • Anything repetitive, rules-based, and done often. Lead follow-up, quoting, scheduling, invoicing, and reporting are the usual first wins.

  • A focused first automation is typically a few weeks from audit to live. We scope it precisely during the audit so there are no surprises.

  • We build in monitoring and stay on to fix and tune it. You are not left holding a system you cannot maintain.

  • It depends on the scope, so we work that out on a call. We start with an operations audit, then fixed-price builds, then an optional retainer to keep things running.

Find out what an hour of your week is worth back.

Start with an operations audit. If the numbers do not stack up, we will tell you.

Ready when you are.

Book a call